67bet's Privacy Policy

This privacy policy ("Policy") has been prepared on behalf of the 67bet platform ("we", "our", "Platform"). This Policy determines how your personal information is collected, processed, stored, and kept secure when you use 67bet's website, mobile version, or any other related services ("Services").

67bet operates a trusted online entertainment platform for users in Bangladesh. We believe that data protection is not merely a legal obligation — it is a fundamental commitment we make to our users.

This Policy applies only to 67bet's own services. We are not responsible for the privacy practices of any third-party services or websites mentioned on our platform; the policies of those services will apply.

67bet collects only the information necessary to operate its services. A detailed breakdown of the categories of information collected is provided below:

2.1 Information You Provide Directly

Information you voluntarily provide when registering an account or using the services:

• Full name and date of birth
• Email address and mobile number
• Information related to Bangladeshi identity verification (national ID or passport number)
• Payment method details for financial transactions (bKash, Nagad, or Rocket account numbers)
• Information provided when contacting the support team

2.2 Automatically Collected Information

Information automatically collected by technical means when you use our platform:

• IP address and device identification information
• Browser type, version, and operating system
• Navigation patterns and usage history within the service
• Session duration and access time records
• Error and performance log data

2.3 Transaction-Related Information

Information related to financial activity on your account:

• Deposit and withdrawal amounts, dates, and methods
• Betting history and gaming activity records
• Details of bonus and promotional offer usage

67bet uses the information collected for the following purposes:

3.1 Service Operation & Identity Verification

• Ensuring account creation, verification, and secure management
• Processing financial transactions and ensuring their security
• Managing betting and gaming activities
• Completing age verification — 67bet provides services only to those aged 21 or above

3.2 Customer Service & Support

• Providing support via live chat and email
• Resolving account-related inquiries and complaints
• Analyzing user feedback to improve the service

3.3 Security & Fraud Prevention

• Preventing unauthorized access to accounts
• Detecting and investigating suspicious activity
• Maintaining platform integrity and fair play

3.4 Communications

• Sending important notifications related to accounts and services
• Informing users about policy changes or important updates
• Sending relevant promotional information (if you have given consent)

67bet uses cookies and similar technologies to improve service quality and personalize the user experience.

4.1 Types of Cookies

• Essential Cookies: Essential for the basic functionality of the service — maintaining login sessions, storing security tokens.
• Functional Cookies: Help remember your preferences and settings — such as language selection.
• Analytical Cookies: Used to understand platform usage patterns; information collected through these is anonymized.

4.2 Cookie Controls

You can disable or delete cookies through your browser settings. Please note that disabling essential cookies may cause some parts of the service to not work properly. Session-based cookies are automatically deleted when the browser is closed.

67bet does not sell your personal information to third parties. However, information may be shared in specific circumstances as outlined below:

5.1 Service Provider Partners

Only the necessary amount of information is shared with trusted technology partners who assist in operating our services — such as payment processing, cybersecurity, and technical infrastructure. These partners are bound by confidentiality agreements.

5.2 Legal Obligations

Information may be disclosed to comply with a valid order or directive from a competent court or government authority. In such cases, we will provide only the information specified in the order.

5.3 Fraud & Security Related

Relevant information may be shared with appropriate authorities or partners in the interest of preventing fraud, investigating suspicious activity, or protecting platform integrity.

67bet has implemented industry-standard technical and organizational measures to ensure the security of your personal information.

6.1 Technical Security

• SSL Encryption: All data transfers on the website are protected by SSL/TLS encryption.
• Encrypted Storage: Sensitive information is stored in encrypted form on servers.
• Firewall & Intrusion Detection: Advanced firewall and IDS systems are active around the clock.
• Two-Factor Authentication: An additional security layer is available for account access.

6.2 Organizational Measures

• Staff receive regular training on data protection.
• Access to information is restricted on a need-to-know basis.
• A rapid response plan is in place for data breach incidents.
• Regular security audits are conducted.

Nevertheless, it is not possible to guarantee 100% security when transmitting information over the internet. We therefore ask that you keep your account password confidential and use a secure network.

67bet retains your information only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations.

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Financial transaction and identity verification information may be retained for a defined period even after an account is closed.
• Legal Retention: Relevant information may be kept for an extended period for dispute resolution or legal requirements.
• Marketing Data: If you withdraw your consent, marketing communication data is deleted immediately.

Once the specified retention period has passed, your personal information is securely deleted or anonymized.

You have the following rights over your personal information, and 67bet respects those rights:

8.1 Right to Access Information

You may at any time find out what type of information we hold about you and the purpose for which it is being used.

8.2 Right to Correct Information

If there is any error in your stored information, you can contact our support team to have it corrected.

8.3 Right to Request Deletion

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations or legitimate interests.

8.4 Right to Object to Processing

You may object to your information being used for marketing communications or any other non-essential purpose. Upon receiving your objection, we will immediately cease that processing.

8.5 Right to Data Portability

You may request a copy of your personal information in a structured, commonly used digital format.

67bet strictly adheres to age restrictions. This platform is operated for persons aged 21 or above only.

We do not knowingly collect information from any minor. Age verification is mandatory at the time of registration. If we become aware that a minor is using our services, we will immediately close that account and delete the associated information.

If you believe a minor has created an account on our platform, please notify us immediately at [email protected].

67bet may update this privacy policy from time to time. Revisions to the policy may be necessary due to service improvements, legal changes, or changes in business processes.

In the case of significant changes, we will:

• Send a notification to your registered email.
• Clearly announce the changes on the website.
• Display the "Last Updated" date at the top of the new policy.

Continued use of the service after changes have been made will be understood as your acceptance of the revised policy. If you object to the changes, please stop using the service and contact us at [email protected].

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. The 67bet customer support team is available 7 days a week, 24 hours a day to assist you in Bengali and English.

Sending privacy-related requests by email is most effective, as it keeps a record of your request and allows us to process it accurately.

For more details, visit our FAQ page or read About Us.